Terms and Conditions

Welcome to AtiendeBot, your AI-powered WhatsApp Receptionist solution. By using our service, you agree to the following terms and conditions. Please read them carefully.

1. Service Description

AtiendeBot provides automated customer interaction services via WhatsApp, including but not limited to answering questions, making reservations, processing orders, and handling cancellations for businesses such as restaurants, hotels, and service providers.

2. User Responsibilities

• You are responsible for providing accurate business information and keeping it up to date.
• You must ensure that your use of AtiendeBot complies with WhatsApp's terms of service and all applicable laws.
• You are responsible for the content and legality of the messages sent through your WhatsApp Business account.

3. Data Privacy

• We process customer data only as necessary to provide the AtiendeBot service.
• We do not sell or share your business or customer data with third parties except as required by law or to provide the service.
• All data is handled in accordance with our Privacy Policy.

4. Service Limitations

• AtiendeBot is an automated system and may not always interpret or respond to messages perfectly.
• We are not responsible for any missed reservations, orders, or messages due to technical issues or miscommunication.
• Service availability may be affected by WhatsApp platform changes or outages.

5. Payment and Subscription

• Details of pricing, payment terms, and subscription plans are provided separately and must be agreed upon before activation.
• Failure to pay may result in suspension or termination of service.

6. Termination

• You may terminate your use of AtiendeBot at any time by notifying us in writing.
• We reserve the right to suspend or terminate your access to AtiendeBot for violation of these terms or misuse of the service.

7. Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of AtiendeBot after changes constitutes acceptance of the new terms.

8. Contact

If you have any questions about these Terms and Conditions, please contact us at atiendebot@gmail.com.